Frequently Asked Questions
How soon can my family be seen?
Most intake appointments are scheduled within one to two weeks of your initial call and often sooner.
How long are sessions?
Psychology/therapy intake sessions are typically 50 minutes. Psychological assessment and psychiatric intake sessions are 90 minutes. If sessions are longer or shorter, prorated fees will apply.
What is your cancellation policy?
To avoid being charged the full session fee, you must cancel no less than 24 hours before your appointment. A missed or cancelled appointment affects three people: you, your provider and another patient who could have used your time slot. Many of our providers have wait lists, and with adequate notice, our office can fill your slot with another patient. Missed appointments or those canceled with less than 24 hours’ notice will incur the full session fee.
Are all of my appointments in-person?
We have in-person and telehealth options available based on provider.
How much do you charge?
Our fees are based on the clinician, the appointment length and the type of services provided. Fees can vary due to the number of specialized providers working with The Weichman Clinic. Please contact our office for more information.
Do you take insurance?
The Weichman Clinic is an out-of-network provider. We do not bill your insurance company. However, you may be entitled to partial reimbursement for certain services under the terms of your individual policy. At your request, we will provide a “superbill” receipt you can submit to your insurance company for reimbursement.
Where are you located?
The Weichman Clinic is located on the lower campus of Hoag Hospital. From West Coast Highway, turn onto Hoag. Make the first right at the stop sign and turn right into the first driveway for Hoag Neurosciences Institute & Conference Center.
Where do I park?
Please park in the parking lot adjacent/across from the building. Bring your parking card to the office for validation.
What are your hours?
Appointments are available 8am to 8pm Monday-Friday and from 10am to 2pm on Saturdays. Our front desk is staffed from 10am to 6pm on weekdays.
Does my child need to be tested?
Some families request testing based on recommendations from their child's school or pediatrician. In other cases the recommendation may come from one of our clinical team members who is already working with your family. Team member recommendations for testing may occur in cases where there have already been a number of treatment sessions and with limited progress. Being able to thoroughly understand the primary diagnosis enables our team to tailor a treatment plan specific to this particular issue. This ensures that we have the correct therapist working with your child which will maximize the results of therapy. Please know that we always discuss why we are making a recommendation for testing with parents or guardians as well as obtain permission prior to proceeding with testing.
How long does it take?
A comprehensive evaluation can take anywhere between four to ten hours to complete depending on the extent of the testing battery. Testing is always divided into manageable blocks of time so children do not become overwhelmed or fatigued during the process.
How much does it cost?
Costs vary depending on the type and duration of test and the coverage provided by your insurance. Our office staff will provide the paperwork you will need to submit for reimbursement and do their best to answer your insurance-related questions.
Do parents/guardians participate in the testing?
We do require parents to participate in the intake session as well as fill out particular rating forms. Parental input is an important piece of information we utilize to eventually make a specific and accurate diagnosis.
Who sees the results?
Upon completion of the assessment your family will have a feedback session with the provider who conducted the assessment. We review the findings with parents/guardians and discuss recommended next steps for counseling, treatment, potential school accommodations, other options for support and additional resources. We also believe it is important to share the results with your child or teen and answer their questions. In most cases the feedback session is with the entire family. You will receive a comprehensive report from the assessment which you may wish to share with teachers, school administrators, pediatricians or coaches to help them provide appropriate support. And as always, please know we will never share this information with any outside individual or group without your written consent.